Webinar: Due Diligence Manager Best Practices

Due Diligence Manager Cafe

Managing your Customer Due Diligence and Enhanced Due Diligence reviews can be cumbersome, and our Due Diligence Manager (DDM) module is designed for the relief you’ve been looking for.  With new product enhancements coming out soon, are you using the DDM module to its fullest? Do you have lingering questions from your initial training?  View our DDM Café to learn best practices and tips and tricks for using DDM to streamline your processes.  This informal, Q & A session is designed to assist you in all phases of DDM.


Click here to view the webinar on Community Online 


Meet Your Presenters

Terri Luttrell Banker's Toolbox

Terri Luttrell, CAMS-Audit
Strategy and Engagement Senior Manager, Banker’s Toolbox

Terri Luttrell is a seasoned AML professional with over 20 years in the banking industry, working both in medium and large community and commercial banks ranging from $2 billion to $330 billion in asset size. She started her banking career in commercial lending, moving to deposit operations and the compliance/fraud arenas where she was Director and AML/OFAC Officer. Terri has successfully worked with institutions in implementing suspicious activity monitoring programs, installing various automated solutions, and streamlining processes while ensuring all regulatory requirements are met. She has also managed a team of AML investigators for a large/cross-border institution giving her an enhanced sense of AML risk in our institutions.

Since joining Banker’s Toolbox in 2012, Terri has used her extensive knowledge of BSA/AML Regulations as well as the FFIEC Exam Manual guidance to assist numerous clients in enhancing their suspicious activity monitoring program, improving written procedural practices, and evaluating the institution’s use of their automated systems. She conducts remote individual coaching sessions and group WebEx training sessions for clients based on their needs. Terri is a member of National ACAMS (Association of Certified Anti-Money Laundering Specialists) and is on the Board of the Central Texas ACAMS Chapter. She is CAMS-Audit certified.