CDD Team Training – Don’t Skip A Beat

CDD Team Training – Don’t Skip A Beat

With the CDD Final Rule mandatory compliance date quickly approaching, there is a lot of stress and fear around all of the changes that need to be made. In a time of uncertainty, one of our customers went above and beyond and took her staff training on the new CDD Rule  to the next level. Anita Garrett, CRCM of First National Bank of Layton wrote a rap to teach her staff all they need to know about the changes they can expect come May 11th. We admire her for her hard work, creativity and bringing out the fun in beneficial ownership. 

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How Can You Protect your Clients from Tax Refund Fraud?

How Can You Protect your Clients from Tax Refund Fraud?

Tax season is here. With more than 155 million individual tax returns expected to be filed in 2018, the threat of tax refund fraud is on the minds of consumers and financial institutions alike. So what can financial institutions do to flag and prevent tax refund fraud?

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Avoiding AML Penalties – Tips from a Former Regulator

Avoiding AML Penalties – Tips from a Former Regulator

Having a strong culture of compliance is key to avoiding AML penalties. Regulators take risk seriously and it's important to know just how much risk your institution can take on while remaining compliant. Big risk doesn't always mean big reward when it comes to some institutions. A couple of years ago, a small credit union in Miami Gardens, FL shut its doors as a result of a $300,000 civil money penalty assessed for their anti-money laundering (AML) failures.

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BUG 2017 Recap – Thank You!

BUG 2017 Recap – Thank You!

Last week, Banker's Toolbox hosted 200+ clients from all over the country for our 13th Annual Banker's Toolbox User Group Conference (BUG). It was 2.5 days packed with industry hot topics, product training, roundtable meetings, panel discussions, networking, celebrating and more. Here's how it went!

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A Family Gathering

A Family Gathering

Here at Banker’s Toolbox, as we are taking inventory of all the things that make our company special, one powerful attribute rises to the top of the list, and it cannot be seen by looking internally. I refer to our “Family of Customers."

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Meet Our “SARs” – Support, Account Managers, Relationship Managers

Meet Our “SARs” – Support, Account Managers, Relationship Managers

Meet the SARs of Banker's Toolbox. No, they're not the kind of SARs you're used to filing with FinCEN. Today, we're defining SARs as the Support, Account Manager and Relationship Manager roles within the Banker's Toolbox team. Because we are dedicated to our customers' success (not just software), we've organized our teams to provide our partners with the best experience possible. Here's a look into the SARs of Banker's Toolbox!

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Four Tips for Delivering a Dynamic Training

Four Tips for Delivering a Dynamic Training

So you've built your annual BSA training program. You've gathered your content, you know your audience and you're ready to captivate your crowd. The good news is, most of the hard part is done. The bad news is, it may be all for naught if you don't deliver your training effectively! Here are four tips for delivering a dynamic annual BSA training.

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