Customer Highlight

Community Business Bank's Success Story

Achieving Red Flag Compliance with Fraud Manager

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Our Reputation

 
At Banker’s Toolbox, we pride ourselves on our active approach to serving our customers. We have been gratified over the nearly ten years that we have been in business to receive numerous e-mail, notes, and phone calls telling us what a great job we’re doing! 

We'd like to let our customers tell you how we're doing:
 
Lea County State BankLea County State Bank

“What is most impressive about BAM is the information we were able to obtain – information that we didn’t even know about before.  BAM aggregates all of the data within our core for teller transactions, ACH and wires. We can access the system and search on different levels of criteria, which really opens our eyes to possibly illegal transactions of which we would have otherwise been unaware. Now we can see every dollar that’s going in and out of our bank.”

-D'dee Sharp
 Senior Vice President and Cashier
 Lea County State Bank

https://www.onlinelcsb.com/
 
Citizens Bank & Trust Company of Vivian, LouisianaCitizens Bank & Trust Company of Vivian, Louisiana

"Working with Banker’s Toolbox has been a genuine pleasure, especially having Maleka Ali as our risk management consultant. Not only were our consulting, training, and implementation accomplished in a professional manner, but the BAM software is also easy to use and increases our efficiency so we can save time in the future."

-Denise Gildon
 Vice President/BSA Officer
 Citizens Bank & Trust Company of Vivian, Louisiana

http://www.cbtofvivian.com/
 
Devon BankDevon Bank

“Banker’s Toolbox provided a level of personal interest in addressing our needs that I had never experienced before with a vendor.  The consulting team answered our questions in a fast and accurate manner, and I felt comfortable approaching them with anything. Although we finished our original implementation several years ago, Banker’s Toolbox still checks in with us frequently to ensure the system is functioning and see if they can help in any other ways.”

-Ging Siromaskul
 Vice President BSA/Risk Management Officer
 Devon Bank

http://www.devonbank.com
 
Community Trust Services Corp.Community Trust Services Corp.

"As our banks continue to extend their reach, we were ready to move beyond spreadsheets and find a unified and more innovative approach to compliance reporting. Banker’s Toolbox enables us to look at everything in one snapshot, resulting in a smoother process for monitoring suspicious activity across all our banking center locations."

-Royce Dillard
 Sr. Vice President - BSA Officer
 Community Trust Services Corp.

http://www.ctbonline.com
 
Nodaway Valley BankNodaway Valley Bank

“Successful BSA management can be a time-consuming process without effective tools in place. When I took over the BSA operations for our bank, I wanted to put a system in place that would help us more readily review account activity through more comprehensive, regular reporting. I have been impressed with both the ease-of-use and robust nature of the system as well as grateful for the consultative support and industry knowledge that Banker’s Toolbox provides.”

-Judy Rogers
 VP and Retail Operations Manager
 Nodaway Valley Bank

http://www.nodawayvalleybank.com/
 
Standard Bank & TrustStandard Bank & Trust

 “Today’s financial landscape is in a state of flux, leaving the door open for increased chances of fraud as well as much higher compliance expectations. With 42 branches, it is vital that our fraud detection system is capable of monitoring high volume account activity and reporting the information in an easy to interpret fashion.”

-Pat Spears
 VP of Branch Operation Support
 Standard Bank & Trust

http://www.standardbanks.com/
 
Community Business BankCommunity Business Bank

"Our relationship with Banker’s Toolbox has been a very valuable one. We continue to work with them, because of their high level of service and caliber of skills. Banker’s Toolbox is unique among software companies, because they are bankers, and as such, they clearly understand the industry, its regulatory requirements and how those requirements impact a bank’s operations."

-Grace Nagel
 SVP & Director of Compliance
 Community Business Bank

http://www.communitybizbank.com
 

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