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| Our Solutions > Secure Wire Transfer Tools > Customer Notification |  Customer Notification Send Emails and Text Messages
to Cell Phones Automatically
WirePro Customer Notification automates customer notifications for wire activity via email and SMS text messaging.
- Automatically notify your most valuable customers that incoming or outgoing wire activity has been successfully processed.
- Eliminate the costs and time lag associated with manually faxing wire notifications to customers.
- Enable branches to manage their own customers.
The "Mobile Banking" Experience
Provide the "mobile banking" experience your customers expect today!
Using a combination of up to 3 SMS text messages or email messages for each instance of wire activity, you have the ability to send brief text messages to a customer's cell phone, along with a simultaneous message in their email inbox with more detailed information.
 SMS Text Notification
SMS text notification will send a text message through most major cell phone service providers. The message is limited to 135 characters, so the wire notification will be brief. Sample Text Notification Message: "You received 1 wire for Account XXXX1234 in the amount of $123,000.00 on Monday, November 24, 2008 from ABC Company."
 Email Notification
Email Notifications are not limited to 135 characters in length. This means that all relevant wire fields will be included in an email notification:
- Your Institution Name
- Incoming/Outgoing wire notification
- Wire Date
- All wire information fields
Benefits of WirePro Customer Notification:
- Reduced cost and labor of manual fax transmission, with no additional steps in the WirePro process.
- Increased revenue through expanded marketing to high volume wire accounts, such as large commercial accounts, escrow and title companies, etc.
- Contains valuable reference information not typically available through Internet banking.
- Additional service helps you build trust and retain your valuable customer base.
- Browser-based application allows for simple installation, setup, and updates.
 Customer Retention
With the WirePro Notification Module, your institution offers a service that most other community and regional banks cannot. Prove to your customers that you deserve their business by providing exceptional service and consistently exceeding expectations.
Generate Revenue
You can elect to include this feature in your regular customer service to attract and retain high-volume accounts. Or your institution can choose to charge a small fee for the notification service and generate additional revenue. Either way, you are providing your customers with more available features than the average community or regional bank.
Customer Privacy
In all notifications, customer account numbers are masked, and only the other party's identity is disclosed. Customer identity can also be suppressed at the individual account level.
Supports Most Major Cell Phone Carriers
User maintenance is available for cell phone network domain names using the web browser-based module interface.
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Guadalupe National Bank's Success Story